Impact

"The Cyber Helpline was really helpful to me. Because of you I am more cybersecurity aware now, as I was getting stalked online."

"The Helpline Responder helped my case get resolved. My perpetrator is now going to court over the crimes committed to me. I didn’t have the confidence to report it until I contacted this charity."

"The Helpline Responder was a great help! He took the time to go through things with me slowly making sure I understood each step of the process for checking online safety. Thank you!"

“The Helpline Responder was very helpful in providing advice and reassurance regarding the matter and was very understanding. Thank you for your help again.”

“It was very reassuring to have the Helpline Responder evaluate the security on my devices. I had been paranoid that my phone and laptop were somehow being tracked. We went through all the apps and security settings and nothing was found. That gave me much more confidence in being able to use my devices. I am very grateful for being given access to this service. Thank you.”

“I found the overall service highly reliable, efficient and reassuring. Brilliant organisation and a dedicated caring team who really took the time to listen and understand my situation. Good to know this exists for victims of cybercrime. Have donated and will use again in future if needed. Many thanks.”

“Hi, I just want to say thank you. A few months ago, I was the victim of a serious cybercrime and I didn't know where to turn. It involved them saving my private photos after hacking me and harassing me with them. I was so embarrassed I didn't want to report it. Thanks to you guys emailing me back late at night I reported it to the police online, this was the only way I could bring myself to do it. Yesterday my perpetrator was named and taken into custody to be interviewed and devices seized. My abuse has stopped. Thank you for being so readily available online, you made my concerns feel valid and worthy of reporting to the police. Keep up the good work.”

“I was told about this Helpline by a work colleague. I was so impressed by how quickly they responded to my request for support. The information I was given will change how I use technology forever. There was so much that I had not considered and that I was unaware of. The support was given at a level I understood and I was given some actions that were simple to follow and would help to give me better cyber security immediately. Thank you so much.”

“I had a really lovely conversation, it was so reassuring and your services are very much appreciated. It was refreshing to be understood and to have things explained in a calm and a clear way. Thank you so much.”